Shipping policy

SHIPPING POLICY

Athpetic Pickleball ships across The United States.  

Standard Processing Time: 1 Business Day:

All orders are shipped no later than 24 hours of purchase. 

Please note that we do not process orders during weekends or holidays. If you place an order on a Thursday, we typically ship it out on Friday. However, there are instances where we may not be able to ship your order until Monday. It's important to keep in mind that this processing time does not include the transit time, which varies depending on the shipping method you select. You can view the estimated transit times provided by FedEx and USPS below.

Free First Class or Ground Shipping: 

All orders are shipped for free via first class or ground shipping. 

Expedited Shipping: 

In order to provide customers with a personalized and exceptional experience, we offer expedited shipping through various carriers. These expedited shipping choices are available during the checkout process. The estimated shipping times are determined by the information provided to us by each carrier. It is important to note that Athpetic cannot guarantee these shipping estimates, as we have no control over the delivery timeline of the carrier. Unfortunately, due to the ongoing pandemic, most carrier services no longer offer guaranteed delivery times, resulting in frequent delays. Consequently, we are unable to seek refunds from the carrier for late deliveries. Therefore, we regret to inform you that we are unable to process refund requests for shipping charges if an order does not arrive within the estimated timeframe. We understand the disappointment caused by delays caused by carrier issues.

 

You will receive an e-mail notification when your products are shipped.