What are the main features of your pickleball paddles?
A: Our pickleball paddles boast a UV-protected fiberglass face, a honeycomb core for optimal performance, a 13mm thickness for enhanced power, a lightweight design at 7.6oz, and an ergonomic cushioned grip for maximum comfort during play.
Are your pickleball paddles suitable for beginners?
A: Our paddles are designed to cater to both beginners and recreational players. They provide a great balance of control, power, and maneuverability, making them perfect for players at any skill level.
Do your paddles come with a warranty?
A: Yes, we offer a 12-month manufacturer warranty on all our pickleball paddles. We stand behind the quality and craftsmanship of our products, ensuring your satisfaction and peace of mind.
Can I customize the grip size of the paddle?
A: Currently, our paddles come with a standard grip size that suits the majority of players. However, we understand that personal preferences may vary. We are actively working on providing grip customization options in the future.
Are your paddles approved for tournament play?
A: Our Sky Series is currently USAPA PENDING However, Our pickleball paddles are designed to meet the official standards and regulations set by pickleball associations.
How do I care for and maintain my pickleball paddle?
A: To ensure the longevity of your paddle, we recommend cleaning it with a damp cloth after each use to remove any dirt or debris. Avoid exposing it to extreme temperatures or excessive moisture. Additionally, store your paddle in a protective case when not in use.
Do you offer a money-back guarantee?
A: Yes, we offer a 60-day money-back guarantee. If for any reason you are not completely satisfied with your purchase, simply reach out to our customer support, and we will assist you with a hassle-free return and refund process.
Can I purchase additional accessories or replacement parts for my paddle?
A: Currently, all of our accessories are offered in our 2 Pack bundle only. Please be sure to check back for individual purchases
Can I purchase your pickleball paddles internationally?
A: We currently only sell in the USA. Please check our shipping policy or contact our customer support for more information.
How long does it take to receive my order?
A: We strive to process and ship orders within 1 business day from your purchase. Shipping times may vary depending on your location. You can find estimated delivery times in our shipping policy.
What payment methods do you accept?
A: We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options through PayPal and other trusted payment gateways. Lastly, we offer Buy Now Pay Later through SHOP PAY
Do you offer wholesale or bulk purchasing options?
A: Yes, we offer wholesale pricing and bulk purchasing options for individuals or organizations interested in stocking our pickleball paddles. Please contact our sales team for more details.
Can I track my order once it has been shipped?
A: Yes, once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Are your pickleball paddles suitable for outdoor and indoor play?
A: Yes! Our paddles are designed to be versatile and perform well in both outdoor and indoor pickleball courts. They are constructed using durable materials to withstand various playing conditions.
Can I return or exchange my paddle if it doesn't meet my expectations?
A: Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your paddle, you can contact our customer support within the specified return period for assistance.
Are your paddles USAPA approved?
A: Our Paddles are currently PENDING USAPA APPROVAL, however, our pickleball paddles meet the standards set by the USAPA (USA Pickleball Association) but are not yet approved for tournament play.
Do you offer paddle customization or personalization options?
A: Currently, we do not offer paddle customization or personalization services. However, we appreciate your feedback and may consider adding this feature in the future.
Can I cancel or modify my order after it has been placed?
A: We strive to process orders promptly. If you need to cancel or modify your order, please contact our customer support as soon as possible, and we will assist you to the best of our ability.
Are your paddles suitable for both right-handed and left-handed players?
A: Yes, our pickleball paddles are designed to be ambidextrous, allowing both right-handed and left-handed players to use them comfortably.
Do you offer any discounts or promotions for repeat customers?
A: Yes, we value our loyal customers and often run special promotions and discounts exclusively for repeat customers. Make sure to subscribe to our newsletter to stay updated on our latest offers.